Whenever you design a new ship, you try and make every aspect perfect. But the gods (aka our guests) can be fickle and my experience is that not everything works just the way one expects. We work hard to understand their desires and usually we get it just right. But sometimes we are surprised by those features that garner the greatest interest.  Sometimes you design an element that you are convinced is a marvel and the reaction is muted; other times you design something that you think is merely OK and find that the reaction is far more excited than you expected. (more…)